Need support?

App, manuals, tutorials & support — all in one place.

Download the app, browse manuals, or watch tutorial videos below.

App Download · 下载 App

Monitor your board, track rides, book test rides, and join the global rider community.

User Manuals · 文档手册

Download the latest user manuals in your preferred language.

Tutorial Videos · 教学视频

Step-by-step guides for setup, updates, charging, and maintenance.

How to activate your JetWave eFoil for the first time

How to perform software updates for your JetWave eFoil

How to charge your JetWave remote control

How to assemble your JetWave A230 Scooter

How to charge your JetWave eFoil battery

JetWave's Trusted Support

Need assistance with your JetWave eFoil or accessories? Our customer service is here to provide fast and straightforward support. Whether you have questions about products, spare parts, or repairs – we are happy to help.

How to reach us

Contact form
Submit your inquiry directly through our website.

Email support
Write to support@jetwave.com

Phone support
Our service team is available on weekdays.

Still need help?

Please get in contact with us.

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