Need support?
We are here to help.
JetWave's Trusted Support
Need assistance with your JetWave eFoil or accessories? Our customer service is here to provide fast and straightforward support. Whether you have questions about products, spare parts, or repairs – we are happy to help.
How to reach us
Contact form
Submit your inquiry directly through our website.
Email support
Write to support@jetwave.com
Phone support
Our service team is available on weekdays.
Visit our Help & FAQ page to find answers to common questions. JetWave offers expert support, quick solutions, and tips for a worry-free riding experience.
Get started with our tutorials
Discover the official tutorial videos and learn how to ride your eFoil safely and efficiently. Our step-by-step guides help you with riding, turning, accelerating, and maintaining your JetWave board.
Why JetWave Tutorials?
- Easy step-by-step videos for beginners and advanced riders
- Tips and tricks for maximum performance
- Helpful maintenance and care videos to extend the life of your board
Watch our JetWave video tutorials and become a pro on the water!
How to activate your JetWave eFoil for the first time
How to perform software updates for your JetWave eFoil
How to charge your JetWave remote control
How to assemble your JetWave A 230 Scooter
How to charge your JetWave eFoil battery
Need further assistance?
Please don't hesitate to get in contact with our support team.
Documents & downloads
Download the manuals and other documentation